Legal & Policies

1. About LeadBoost

LeadBoost is a Meta Ads strategy, setup, optimization, and campaign management service provided by Elevora Technologies. Our services are intended to help businesses improve their advertising performance and generate qualified enquiries through Meta Ads.

2. Scope of Services

Depending on the selected plan, our services may include:

• Meta Ads strategy
• Campaign planning
• Campaign setup
• Audience research
• Audience targeting
• Campaign optimization
• Budget optimization
• Meta Pixel setup (where applicable)
• WhatsApp or website lead integration
• Campaign monitoring
• Performance reporting
• Advertising consultation

The exact scope of work depends on the package purchased.

3. Client Responsibilities

To enable us to provide our services effectively, the client agrees to:

• Provide accurate business information
• Provide required access to Meta Business Manager, Ad Account, Pixel, website, or other required platforms
• Supply logos, creatives, product images, videos, landing pages, or other required materials where applicable
• Respond to requests for approvals within a reasonable time
• Ensure all business information and advertisements comply with applicable laws

Delays in providing required information may delay campaign delivery.

4. Advertising Budget

Our service fees do not include Meta advertising spend unless explicitly agreed in writing. The advertising budget is paid directly by the client to Meta. The client has full control over their advertising budget.

5. Campaign Performance

Advertising results depend on numerous factors, including but not limited to industry, competition, offer, pricing, audience, creative quality, landing page quality, website performance, advertising budget, seasonal demand, and market conditions.

Accordingly, LeadBoost does not guarantee:

• A specific number of leads
• Sales
• Revenue
• Return on Investment (ROI)
• Cost Per Lead (CPL)
• Cost Per Click (CPC)
• Conversion Rate
• Business growth

Any examples, testimonials, screenshots, campaign recordings, or case studies displayed on our website represent actual client experiences or campaign outcomes but should not be interpreted as guarantees of similar results.

6. Client Approval

The client is responsible for reviewing and approving ad creatives, ad copy, landing pages, campaign objectives, budgets, and target audiences (where requested). Campaigns may be launched only after required approvals have been received.

7. Monthly Management

For recurring management plans: services are provided monthly, work begins after payment is received, monthly plans renew only upon payment unless otherwise agreed, and unused services do not carry forward unless specifically agreed in writing.

8. Payments

Unless otherwise agreed: all fees are payable in advance, payments are non-transferable, taxes (if applicable) are additional, work may commence only after payment confirmation, and late payments may result in delays, suspension, or termination of services.

9. Refund Policy

Due to the nature of digital marketing services, strategy work, campaign planning, research, setup, consultation, optimization, and other digital deliverables are generally non-refundable once work has commenced. Please refer to our Refund & Cancellation Policy for complete details.

10. Intellectual Property

Unless otherwise agreed, LeadBoost retains ownership of internal campaign methodologies, strategies, templates, processes, documentation, website content, branding, and training materials. The client retains ownership of logos, product images, business content, brand assets, and creative materials supplied by the client. Campaign assets created specifically for the client may be transferred according to the agreed scope of work.

11. Confidentiality

Both parties agree to treat confidential business information responsibly. We will not intentionally disclose confidential client information except with the client's consent, where required by law, or where necessary to deliver the agreed services.

12. Testimonials and Marketing

With the client's prior permission, LeadBoost may use client name, business name, company logo, testimonials, voice notes, campaign screenshots, campaign recordings, and case studies for marketing, portfolio, website, and promotional purposes. Clients may request removal of such materials, and we will consider reasonable requests in good faith.

13. Third-Party Platforms

LeadBoost works with platforms operated by third parties, including Meta, WhatsApp, Google, Vimeo, Cloudflare, payment providers, and analytics providers. We are not responsible for platform outages, policy changes, account restrictions, advertising account suspensions, platform algorithm changes, or third-party technical issues.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Elevora Technologies and LeadBoost shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law.

15. Suspension or Termination

We reserve the right to suspend or terminate services if payments are overdue, false information is provided, the client requests unlawful or misleading advertisements, required cooperation is not provided, or there is abusive or inappropriate behaviour toward our team. Termination does not automatically entitle the client to a refund.

16. Website Content

The information provided on our website is for general informational purposes only. While we strive to keep content accurate and up to date, we do not warrant that all information is complete, current, or error-free.

17. Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, internet outages, government actions, cyber incidents, or other unforeseen events.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India, unless otherwise required by applicable law.

19. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be published on our website with a revised "Last Updated" date. Continued use of our website or services after changes are published constitutes acceptance of the revised Terms.

20. Contact Information

1. Nature of Our Services

LeadBoost provides digital marketing services, including but not limited to Meta Ads strategy, campaign planning, audience research, campaign setup, campaign optimization, monthly campaign management, consultation, reporting, and advertising support. These services require professional time, expertise, research, and digital deliverables that begin shortly after payment is received.

2. One-Time Services

Examples include Campaign Setup, the Meta Ads Launch Package, Strategy Consultation, Pixel Setup, and Landing Page Integration.

Before Work Begins

If you request cancellation before any work has commenced, we may, at our sole discretion, provide a full or partial refund after deducting any applicable payment processing charges or administrative costs.

After Work Begins

Once work has commenced, refunds are generally not available because professional services, research, planning, and digital work have already been performed.

3. Monthly Management Services

Examples include the Growth Plan, Scale Plan, and other recurring management services. Monthly management fees cover ongoing professional services throughout the billing period. Payments already made for an active billing period are generally non-refundable. You may cancel future renewals at any time before the next billing cycle begins.

4. Advertising Budget

Your Meta advertising budget is paid directly to Meta. LeadBoost does not collect, hold, or control your advertising budget unless otherwise agreed in writing. Any refund relating to advertising spend is subject to Meta's own policies and procedures.

5. Client Delays

If a project is delayed because the client does not provide required information, approvals, account access, creatives, or other necessary materials, LeadBoost will make reasonable efforts to continue the project once the required information is received. Such delays do not automatically qualify for refunds.

6. Change of Mind

Purchasing a service and later deciding not to proceed does not automatically entitle the client to a refund once work has begun. We encourage all clients to discuss any questions with us before making a purchase.

7. Dissatisfaction With Services

If you are dissatisfied with any aspect of our service, we encourage you to contact us as soon as possible. Where appropriate, we will make reasonable efforts to understand your concerns, review the work performed, clarify misunderstandings, correct any genuine errors within the agreed scope of work, and explore mutually acceptable solutions. Our goal is to build long-term client relationships through open communication and professional service.

8. Project Abandonment

If the client becomes unresponsive or fails to provide required information for an extended period, the project may be placed on hold. Projects that remain inactive for more than 90 days due to lack of client communication may be considered abandoned. In such cases, previously completed work remains payable, refunds are generally not available, and restarting the project may require additional fees.

9. Duplicate Payments

If you accidentally make a duplicate payment for the same service, please notify us promptly. Verified duplicate payments will be refunded using the original payment method where reasonably possible.

10. Technical Issues

Temporary interruptions caused by Meta platform issues, internet outages, third-party software failures, payment gateway issues, hosting providers, or cloud services do not automatically qualify for refunds. We will make reasonable efforts to resume services once the issue has been resolved.

11. Promotional Offers

Special offers, discounted packages, promotional pricing, or limited-time offers may have additional conditions. Where applicable, those conditions will be communicated before purchase.

12. Exceptional Circumstances

We understand that unexpected situations may arise. In exceptional cases, Elevora Technologies may, at its sole discretion, consider alternative solutions, including service credits, project rescheduling, partial refunds, or alternative service arrangements. Such decisions are made on a case-by-case basis and do not create an obligation for future cases.

13. How to Request a Cancellation

If you wish to cancel a service or discuss a refund request, please contact us with your full name, business name (if applicable), invoice or payment reference, service purchased, and reason for your request. We aim to acknowledge refund or cancellation requests within a reasonable timeframe.

14. Contact Information

1. General Information

The content published on this website is intended to provide general information about our services, business, and marketing expertise. While we make reasonable efforts to keep the information accurate and up to date, we make no representation or warranty that all information is complete, accurate, or suitable for every individual business. Visitors should evaluate their own circumstances before making business or advertising decisions.

2. No Guaranteed Results

LeadBoost provides professional Meta Ads strategy, campaign setup, optimization, and management services. However, we do not guarantee:

• A specific number of leads
• Sales or revenue
• Cost Per Lead (CPL)
• Cost Per Click (CPC)
• Return on Ad Spend (ROAS)
• Return on Investment (ROI)
• Conversion Rate
• Business growth
• Profitability

Advertising performance depends on many factors beyond our control, including industry, competition, target audience, offer quality, pricing, ad creatives, website or landing page quality, sales process, advertising budget, market conditions, and platform policies and algorithm changes. Every business is different, and results will vary.

3. Campaign Performance Examples

This website may display campaign screenshots, Meta Ads Manager recordings, Cost Per Lead (CPL) examples, performance metrics, case studies, and client success stories. These examples are shared solely to demonstrate actual campaign performance achieved in particular situations. They should not be interpreted as promises or guarantees that similar results will be achieved for every client.

4. Client Testimonials

Testimonials published on this website reflect the personal experiences and opinions of individual clients. Testimonials may be provided in the form of written reviews, voice notes, audio recordings, video testimonials, emails, or WhatsApp messages. These testimonials are shared with appropriate permission where applicable. Individual experiences vary, and testimonials should not be interpreted as guarantees of future performance.

5. Voice Notes and Media

LeadBoost may publish client voice notes, campaign recordings, screenshots, business names, logos, or other marketing materials after obtaining appropriate permission from the client or where otherwise permitted. These materials remain the property of their respective owners where applicable. If a client later wishes to discuss the removal of published materials, they may contact us, and we will review reasonable requests in good faith.

6. Educational Content

Any articles, guides, blog posts, videos, marketing tips, or educational resources available on this website are intended for informational and educational purposes only. They should not be considered legal, financial, tax, accounting, or professional advice. Visitors should seek appropriate professional advice before making decisions that may affect their business.

7. Third-Party Platforms

LeadBoost provides services that interact with third-party platforms including, but not limited to, Meta (Facebook and Instagram), WhatsApp, Google, Vimeo, Cloudflare, payment service providers, and analytics providers. We are not responsible for changes to third-party platform policies, platform outages, advertising account suspensions, algorithm updates, service interruptions, or third-party technical issues. Use of these services is subject to the respective provider's terms and policies.

8. External Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse the content, privacy practices, or policies of external websites and accept no responsibility for their content or availability. Accessing third-party websites is at your own risk.

9. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access. Temporary interruptions may occur due to maintenance, technical issues, internet failures, hosting provider issues, cloud service disruptions, or security measures. We are not liable for any inconvenience arising from such interruptions.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Elevora Technologies and LeadBoost shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from use of this website, reliance on website content, marketing decisions made by visitors, campaign performance, third-party platform issues, or service interruptions. Users access and use this website at their own discretion.

11. Intellectual Property

Unless otherwise stated, all content on this website, including text, graphics, branding, logos, icons, layouts, images, videos, marketing materials, and website design, is owned by or licensed to Elevora Technologies and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission, except where permitted by law.

12. Changes to This Disclaimer

We may update this Disclaimer from time to time. The latest version will always be available on this page with the updated "Last Updated" date. Continued use of this website after changes are published constitutes acceptance of the revised Disclaimer.

13. Contact Information

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, improve functionality, measure performance, and provide a better browsing experience. Cookies generally do not contain information that directly identifies you, but they may be associated with information you voluntarily provide.

2. Why We Use Cookies

We use cookies to:

• Ensure the website functions properly
• Improve website performance and user experience
• Understand how visitors interact with our website
• Measure the effectiveness of our advertising campaigns
• Remember your preferences where applicable
• Help identify and prevent fraudulent or abusive activity
• Support website security and performance

3. Types of Cookies We Use

A. Essential Cookies

These cookies are necessary for the website to function correctly. They may be used for website security, session management, form functionality, page navigation, and load balancing. Without these cookies, certain parts of the website may not operate properly.

B. Analytics Cookies

Analytics cookies help us understand how visitors use our website. They may collect information such as pages visited, time spent on pages, device type, browser type, traffic sources, general location (based on IP), and website performance metrics. This information helps us improve the quality and usability of our website.

C. Marketing Cookies

Marketing cookies help us understand the effectiveness of our advertising campaigns. They may be used to measure conversions, understand visitor behaviour after clicking advertisements, improve advertising performance, build audiences for future advertising, and limit repeated advertisements where applicable. These cookies may be set by us or by trusted third-party services.

D. Preference Cookies

Preference cookies remember choices you make, such as language preferences and other website preferences. These cookies help create a more personalised browsing experience.

4. Third-Party Cookies

We may use trusted third-party services that place cookies on our website, including services such as Meta Pixel, Google Analytics, Google Tag Manager, Vimeo (embedded videos), Cloudflare, and other analytics or marketing providers used to operate our website. These providers maintain their own privacy and cookie policies, which we encourage you to review.

5. Meta Pixel

Our website may use the Meta Pixel to help us understand how visitors interact with our website after viewing or clicking Meta advertisements. The Meta Pixel may assist with conversion tracking, campaign measurement, audience insights, advertising optimisation, and remarketing. The information collected through the Meta Pixel is subject to Meta's own policies and practices.

6. Embedded Media

Our website may include embedded content such as videos or audio from third-party services. These services may place cookies on your device when you interact with the embedded content, including Vimeo videos, audio players, and other embedded media where applicable. We do not control cookies placed by third-party providers.

7. Managing Cookies

Most web browsers allow you to view stored cookies, delete cookies, block cookies, limit certain types of cookies, and configure cookie preferences. Please note that disabling cookies may affect certain features and functionality of our website. For browser-specific instructions, refer to your browser's help documentation.

8. Do Not Track

Some browsers provide a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, our website may not respond differently when such signals are received.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. The updated version will be published on this page with a revised "Last Updated" date. Continued use of our website after changes are published constitutes acceptance of the revised policy.

10. Contact Us